Preview Mode Links will not work in preview mode

The legal industry is changing but to what, for whom, where, why and how? Join us each month to learn about the next best practices in legal practice and how it applies to your firm or organisation. Learn from the people who are “walking the talk.” Hear what they are doing and what has driven them to do things differently for their clients, their people, their organisations and themselves and, how they measure and learn from success and failure. We’re going to get candid, super practical and yes, we’re going to get legally innovative too!

Email us at or visit

Nov 30, 2021

In this podcast, Jan Christie, Director, Capability + Organisational Development at Gilbert + Tobin shared her experience, provided practical mini case studies, and discussed the importance of communication for legal innovation projects.

Topics covered in this session included:

  • Understanding preferred communications styles
  • Getting clear on your project so you can communicate it effectively
  • Identifying and understanding the different communication needs of all stakeholders
  • Understanding what needs to be communicated (the right information, not all the information all the time)
  • When to communicate – formal vs informal and structured vs unstructured
  • How to communicate – the optimal mix of digital and in-person and different tools for different communication style and stakeholders
  • The importance of structuring and determining the best type of communication for your project team (including establishing a psychologically safe environment)

You’ll find details about the other episodes in this series here.

If you would prefer to watch rather than listen to this session, you’ll find the video in our CLI-Collaborate (CLIC) free resource hub here.