Preview Mode Links will not work in preview mode

The legal industry is changing but to what, for whom, where, why and how? Join us each month to learn about the next best practices in legal practice and how it applies to your firm or organisation. Learn from the people who are “walking the talk.” Hear what they are doing and what has driven them to do things differently for their clients, their people, their organisations and themselves and, how they measure and learn from success and failure. We’re going to get candid, super practical and yes, we’re going to get legally innovative too!

Email us at or visit

Jun 2, 2021

Bolter is a start-up law firm brought to life by Clifford Gouldson Lawyers and led by Ben Gouldson.

In this podcast, a session in our ReinventED Legal Business: The Case Studies seriesTerri Mottershead, Executive Director, Centre for Legal Innovation (Australia, New Zealand and Asia-Pacific) chatted with Ben about:

  • The variety of solutions and pricing structures the firm offers to help navigate the maze of forms, contracts and questions that new businesses encounter when they are starting out
  • How the Bolter team applies its understanding of the unique challenges of building a start-up or small business from the ground up, to provide a better way for clients to engage with lawyers
  • The advantages and disadvantages of establishing a disruptive business unit or initiative in a law firm
  • If it is possible for work to flow from a more traditional practice to a disruptive business entity and vice versa
  • The importance of experimentation, continuous improvement, listening, an open mindset, encouraging and including different thinking, and being future focused in legal transformation
  • How more traditional law firms can expand the lessons learned from their disruptive businesses to transform all aspects of all businesses

Ben, thanks so much for an amazing session – the work you're doing is a fabulous example of innovative legal practice in action!

If you would prefer to watch rather than listen to this session, you’ll find the video in our CLI-Collaborate (CLIC) free resource hub here.