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The legal industry is changing but to what, for whom, where, why and how? Join us each month to learn about the next best practices in legal practice and how it applies to your firm or organisation. Learn from the people who are “walking the talk.” Hear what they are doing and what has driven them to do things differently for their clients, their people, their organisations and themselves and, how they measure and learn from success and failure. We’re going to get candid, super practical and yes, we’re going to get legally innovative too!

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  2. Episode 98 - Building a user centred approach to legal innovation projects

Episode 98 - Building a user centred approach to legal innovation projects

Nov 13, 2021

In this podcast, Melissa Lyon, Executive Director & Experience Designer at Hive Legal shared her experience in building a user centred approach to legal innovation projects.

Topics covered in this session included:

  • What “a user centred approach” means
  • Why a user centred approach is important and impactful in contemporary legal practice
  • How and what it takes to build a user centred approach in innovation projects: mindsets, processes and tools

If you would prefer to watch rather than listen to this session, you’ll find the video in our CLI-Collaborate (CLIC) free resource hub here.

Additional resources referred to in this session:

  • CLI Legal Design Thinking and Doing Series is available here.
  • Information on the Stanford Legal Design Lab is available here.
  • The Legal Design Book is available to purchase here.