May 27, 2021
In the legal world, the delivery of services and products is no longer a single profession pursuit (if it ever was) – it’s too complex and the depth and breadth of client and employee needs and expectations too extensive to expect any one human to do it all! That aspect, the people bit, remains unchanged and has...
May 26, 2021
With many of our guests we’ve discussed how technology is driving change at a pace that is as overwhelming as it is pervasive. We no longer work or live the same way we used to - change is challenging and shaking the foundations of who we are and what we do. These are big and small questions. They are as frightening...
May 25, 2021
Tech and data are shaping and driving service and product purchases all around us. Client/customer expectations are increasingly based on their best purchasing experience everywhere, for every service/product, in every industry. Failing to embrace this reality and the increased competition from those inside and outside...