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The legal industry is changing but to what, for whom, where, why and how? Join us each month to learn about the next best practices in legal practice and how it applies to your firm or organisation. Learn from the people who are “walking the talk.” Hear what they are doing and what has driven them to do things differently for their clients, their people, their organisations and themselves and, how they measure and learn from success and failure. We’re going to get candid, super practical and yes, we’re going to get legally innovative too!

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Jun 21, 2022

How will we know if innovative changes to the civil justice system are actually happening and more, if they are making a difference?

That’s essentially the question that the American Bar Association (ABA) Centre for Innovation set out to investigate and answer in 2019. Guided by their working group, lots of stakeholder engagement, and lots of iterations too, in 2022, they concluded phase one of the project and launched its output – “a tool that enables all stakeholders to build effective metrics to evaluate their desired outcomes”- Justice System Metrics.

The best way to understand the metrics and data in support is to visit the website, experiment and explore. That’s also easy to do because the site is super user-friendly. It’s been built so those new to the world of data and metrics can find what you want as easily as those who are more adept. The metrics “are searchable based on the type of data it supplies, the location you can find that data, or by keywords connecting similar or relative metrics.  The use cases are searchable by publication date, keywords, and data source.” There is also a bunch of resources on the website in the “Metrics in Action” section.  And, a step-by-step guide on how to create your journey in the “Use the Metrics” section.

This is a multi-phase project. The ABA is actively encouraging people to provide feedback, resources,  and contribute their thoughts on the developed metrics and their own data and metrics too: “ the website is meant to serve as a clearing house for the metrics and research being done that help” the ABA “evaluate the effectiveness our justice system.”  

Discussing this project with working group members Joey Gartner, Director of, and Counsel at, the ABA Centre for Innovation and Amanda Brown, Executive Director of the Lagniappe Law Lab, was inspiring – we can’t wait to see where this project goes next!

If you would prefer to watch rather than listen to this podcast, you’ll find the video here

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